Return & Refund Policy

Return & Refund Policy – Trendziya

At Trendziya, your satisfaction is our priority. If for any reason you are not happy with your purchase, we’re here to help.

Standard Returns Policy

  • You may return items within 30 days of receipt.

  • Returned items will be refunded (excluding shipping charges).

  • Return shipping is free of charge.

  • During promotional periods (e.g., Black Friday), special return conditions may apply. Please review the specific promotion terms before placing your order.

Returns Process

To start a return:

  1. Email us at trenzyiacontact@gmail.com with your order number and the item(s) you want to return.

  2. We will provide you with a return label and detailed instructions.

  3. Once your return is received, we’ll process your refund.

Damaged Items

If your order arrives damaged:

  • Email trenzyiacontact@gmail.com with the subject line: DAMAGED.

  • Include your order number and a photo of the damaged item(s).

  • This must be reported within 14 days of receiving your order.

Missing Items

If you did not receive your full order:

  • Email trenzyiacontact@gmail.com with the subject line: MISSING ITEM.

  • Include your order number and details of the missing product(s).

Products Purchased Elsewhere

If you purchased Trendziya products from an authorized retailer, please contact them directly for returns and exchanges.

✨ We value your trust and are committed to making your shopping experience worry-free.

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